[Based on guest’s reviews] In difficult times, the level of the hotel is not measured by the stars, it is measured by the human qualities of the staff, and this factor is at the highest level at Sandy Beach Hotel.
Christina Charalmbous, guest relations manager, according to many guest reviews in social media is “fantastic, an angel, kind, helpful and honest from the start, very welcoming and friendly service from her every day”. She is always smiling and makes you feel extremely welcome. She is tirelessly spreading good cheer, chatting with guests, and gathering feedback for further improvements in the future. Christina is a true professional on her work!!! She is helpful, empathetic, attentive, extremely sympathetic. No doubt, Christina is considered to be the gem of the hotel! Here are some more meaningful comments. Let the guests do the talking:
“The charming Christina always makes a point of chatting to the guests, with enthusiastic suggestions about excursions, special evenings , and so on, and eager to gather feedback, to try to make the hotel an even better place than it already is.”
“She always ensures your stay is comfortable and enjoyable. She is on hand to sort any problems or just for a friendly chat.” “If you wanted to ask about something or book an excursion, you ask Christina. She knows everything]! I mean everything!
“She was amazing with our little boy and reassured me that nothing was too much trouble. She asked the Kitchen to blend down food for our baby.”
“She is at your side with help and advice for individual requests. She goes above and beyond to make my stay here such a wonderful time, no detail overlooked.” “… we spoke most days always checked that we were happy and that she was there for any problems. We shared a couple of drinks during our stay and we felt valued.”
Guest Story: “Christina at the front desk was great . her service made our stay . as i didnt feel well she made sure to take good care of us and arrange all we needed.”
Guest Story: “What made the holiday even more special though, was the wonderful concierge Christina who looked after us and helped me plan a proposal to my now fiancé!”
Guest wrote: “Christina on reception was amazing at trying to accommodate a solution. You can tell that Christina has a genuine desire to make things better and enjoys her job- which was lovely to experience.”
Another guest comment: “I especially want to thank Christina for her attention, patience and sincere concern for me.” “If you get a chance to visit this hotel, please contact Christina Charalambous, who is the hotel concierge. She did an amazing job in helping me plan a surprise for my partner.” “The holiday concierge, Christina Charalambous, was exceptionally attenntive and helpful, whether it be in suggesting places to visit or helping me with planning a surprise for my husband’s birthday.”
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